Freight forwarding service is a kind of service which enables a freight forwarder to move goods from one destination to another. Freight forwarding ensures fast and safe transport of the goods by ensuring that the transport service provider has a warehousing facility, either for refrigerated cargoes or air-conditioned trailers. This warehousing facility ensures timely movement of cargoes by ensuring that the goods reach their destination.
Freight forwarding involves the movement of cargo from one point in the destination country to another destination. The shipment can be of varied types like freight Freight forwarding services transportation, insurance, petroleum, electronic, chemicals, etc. Freight forwarding services include shipment tracking systems and shipment auditing to ensure that the shipment reaches the correct place and in the right quantity. The type of service chosen depends upon the type of cargo, mode of transportation and budget of the shipper.
Freight forwarding services means services of any type relating to the transportation (performed by single mode transport means or multimodal) of the goods and includes but not restricted to, storage, packaging or distribution of the goods, and ancillary and consultative services in relation therewith. The main aim of the freight forwarding services is to enable the shipper to obtain a lower rate on the transportable consignment or goods and at the same time to have the goods transported safely. The shipper may choose the mode of transport for the consignment depending upon the cost efficiency and the mode that bear the least amount of risk. A lot of importance is given to the rates charged and the services provided by the freight forwarding services.
Freight forwarding services to ensure that the cargo is not lost or damaged during the transit and that it reaches its destination in good condition. The shipment must be monitored at every stage of the transport. The documentation for the cargo’s movement is a primary responsibility of the freight forwarder. They require the necessary documents such as the manifest, bill of lading, invoice, insurance and other papers, for the transport of the cargo.
The shippers are not solely responsible for the safety of the goods during the shipment. They also undertake to inspect the shipment when it arrives at the destination. This inspection process is undertaken to ensure that the shipment is correctly attired and packed. The inspection process undertaken by the shippers helps them to avoid costly mistakes and also to identify the flaws in the merchandise before it is released for delivery. In short, the freight forwarding services means ensuring that everything is done right.
The forwarding services have a detailed plan with a series of tasks and procedures to carry out the entire process of delivery of the shipment to its desired destination. They first assess the shipping needs of the clients. They try to determine what kind of goods to the customers are expecting to receive and what kind of transportation facilities are required to enable them to receive these goods. After they have defined their shipping needs they try to find a suitable shipping company who can undertake the transportation of the goods.
The shippers and the freight forwarders often work in close association together to ensure that the shipments are delivered safely and on time. The freight forwarders offer certain guarantees to their clients, like minimum of delay in the shipment, money back guarantee in case the shipment does not meet the specified standards and so on. However, it should be kept in mind that the shipment can never be 100% guaranteed. There are instances where the clients get disappointed because the goods arrive late, but the customer is not able to pay for it. Thus, they would demand for the refund.
Most of the freight forwarders charge a fee for the services that they provide to their clients, which mostly includes the transport, documentation, insurance and packing of the cargo. The charges depend on the type of service that is offered to the clients as well as the documentation that is required for the services. Some of the services that are available include air freight services, ocean freight services, land freight services, courier services, refrigerated warehousing services, non-stop delivery services, point-to-point delivery services, door-to-door delivery services, full express service, door-to-door delivery services and door-to-door vehicle transportation services. Freight forwarding companies also provide their clients with insurance for the cargoes that are being transported.